AI Telephony
Every call captured. Every action tracked.
Your phone calls leave no trace. Actions get missed, notes get lost, and decisions are forgotten. AI changes that.
AI-powered features
What AI brings to every call
Built into Cisco Webex Calling. No extra apps, no add-ons.
Real-time transcription
Every word captured as it's spoken. Searchable, shareable, actionable.
AI call summaries
A clear summary lands in your inbox seconds after every call ends.
Sentiment analysis
Know when a client is unhappy before they tell you.
AI call routing
Intelligent agents answer, route, and handle routine calls.
Cisco Webex Calling
AI that listens so your team can focus
Webex Calling doesn't just connect calls. It understands them.
- Every call transcribed in real time
- AI-generated call summaries sent automatically
- Sentiment analysis flags unhappy customers
- AI agents handle routine call routing
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Microsoft Teams Voice
Already on Microsoft? Keep it simple.
If your business runs on Microsoft 365, Teams Voice lets you make and receive calls from the same app your team already uses.
- Make and receive calls directly in Teams
- Voicemail, call queues, and auto attendants
- One app for chat, meetings, and calls
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Book a demo and we'll show you AI telephony in action with your own calls.